Services Rendered

At Microtech Dental we offer a wide range of dental equipment parts as well as high and low speed handpieces. We sell all products needed to undertake repairs or even to just buy completed equipment. All parts are manufactured in house by highly trained and experience engineers. All parts manufactured by Microtech come with a warranty against material defects and workmanship.

Microtech also provides its clientele with handpiece repair. Our years of experience in manufacturing and selling handpiece parts has given our engineers over a decade of experience in the mechanics of handpieces and various other instruments used in dental offices. This experience has developed a high level of expertise at repairing dental equipment. Therefore, Microtech is proud to offer repair services to its customers.

Ordering Information

You may order by telephone or fax:

  • Telephone: (877) 966-1645
  • Local: (714) 966-1645
  • Fax: (714) 966-1653
  • Email: dental_17260@att.net
The customer on international orders pays all duties and taxes. Terms are available upon request. International customers must pay by wire transfer prior to order shipment.

Warranties

Most parts manufactured by Microtech have at least four-month warranty against material defects and workmanship. Push button canisters/turbines carry a six-month warranty, screw type canisters/turbines carry a four-month warranty, and no warranty on radial bearings. All handpiece shells carry a one-year warranty.

Warranty on Components:
  Complete Turbine Assemblies

Serial numbers located on the front or back side of the spindle/collet assembly must appear on the invoice to your customer. Original text only. Handwritten numbers will not be accepted. We require that you return this invoice, the original invoice from us and the defective/damaged product for inspection. If this procedure is not followed, NO WARRANTY WILL BE ISSUED. We reserve the right to either credit or replace the products under warranty.

 Push Button, Friction Grip Spindle/Collet Assemblies

Same as above. Failure or damage due to misuse or abuse, including improper installation procedures, improper maintenance and sterilization procedures and any other actions inconsistent with recommended instructions may void warranty.

Warranty on Repair

Handpiece claims must be sent to Microtech for failure evaluation. Failure due to misuse or abuse, including dropping the handpiece, improper maintenance and sterilization procedures and any other actions inconsistent with recommended instructions may void warranty. Warranties must be claimed within the set warranty period for each particular product repair.

Shipping Methods and Rates:

All packages will be shipped via FedEx or UPS 2nd day unless specified (Except in California Ground). All charges are subjected to a fuel surcharge and/or delivery area surcharge.

Rates*:
Next Day Priority
$35.00
Ground
$7.00
Next Day
$30.00
COD
$11.00
2nd Day
$18.00
Drop Shipping
$7.50
3rd Day
$12.00

Rates to HI, AK, Canada and other locations outside the continental US may differ. *Based on a 1lb. package, Additional weight may change freight amount.

Payment - Domestic Customers

COD, Net 30 (with the completion of credit application), wire transfer, no credit cards accepted

Payment - International Customers

Wire transfer only.

Microtech Terms and Conditions

  Returns:

Returns will be accepted within 10 days from the date of receipt. Returns must be pre-authorized by MICROTECH. Customers are responsible for return shipping costs. No returns on special orders! Please accompany returns with any pertinent invoices and paperwork. Refunds will be credited to the account minus shipping costs and a 15% re-stocking fee; all merchandise must be in a new, unused condition or an unopened package. Opened equipment or handpieces may not be returned, but will be repaired or replaced according to the manufacturer's policy.

  Pricing

A minimum order of $100.00 is required. However, if an order does not meet the requirement, a processing fee of $20.00 will apply. A1.5% interest may be charged on all accounts over 30 days. Any discrepancies on the invoice must be reported within 5 business days. We make every effort to maintain prices for the duration of a catalog, but we reserve the right to make price adjustments in response to any increase in transportation, labor, material or other cost. We reserve the right to correct obvious errors in specifications or prices. All sales are in US funds, FOB Fountain Valley, CA USA.


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